Website Privacy Policy
PRIVACY POLICY
Effective Date: August 22, 2026
Mowin N Goin | Lubbock, Texas
1. Introduction
Mowin N Goin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit mowinngoin.com (the "Site"), request a quote, book a service, or become a customer. By using this Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
Contact Information - When you submit a contact form, request an estimate, call, or text us, we collect your name, email address, phone number, and any message you provide.
Service and Property Information - When you request a quote or book a service, we collect your service address, property details such as yard size and condition, the services you select, and your preferred schedule. For commercial accounts we also collect the company or property name, the site contact, and billing details needed to invoice you.
Billing Information - We collect the information needed to bill you for services performed. Where we accept card payments, those payments are handled by a third-party payment processor, and we do not receive or store your full card number, CVV, or bank account details.
Property Photos - We may photograph completed work for quality records, before-and-after comparisons, and marketing. Photos are of landscaping and property exteriors, not of people. If you prefer that photos of your property not be used publicly, tell us and we will honor that request.
Usage Data - We automatically collect basic information about how you interact with our Site, including your IP address, browser type, device type, referring page, pages visited, and time spent on the Site.
Cookies and Similar Technologies - Our Site and the third-party services we use may place cookies to keep the Site working properly, remember your preferences, and understand Site performance. You may disable cookies in your browser settings at any time, though some features may not function correctly if you do.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, estimate requests, and contact form submissions
- Prepare quotes and provide accurate pricing for your property
- Schedule, perform, and follow up on your lawn care and landscaping services
- Communicate with you about appointments, weather delays, and service changes
- Bill you for services and maintain accurate account records
- Improve, secure, and maintain our website and our service quality
- Send information about seasonal services, recurring service plans, and promotions
- Comply with legal, tax, insurance, and recordkeeping obligations
We do not sell, rent, or trade your personal information to any third party.
4. Text Messages and Calls
If you provide your phone number, you agree that we may call or text you about your quote, your appointments, and your account. Message and data rates may apply. You may opt out of marketing texts at any time by replying STOP or by telling us directly. We will still contact you as needed about scheduled services.
5. Third-Party Service Providers
We share limited information with service providers who help us operate our business, and only as needed for them to perform those functions. These include our website hosting and online booking platforms, our payment processor, our accounting and invoicing software, and website performance and analytics tools. These providers are not permitted to use your information for their own marketing. We may also disclose information where required by law, subpoena, or other legal process, or to protect our legal rights, our employees, or our property.
6. Commercial Accounts
For commercial and property management clients, we collect and retain the documentation required to do business with you, which may include purchase orders, W-9 forms, certificates of insurance, and net-30 invoicing records. This information is used solely for contracting, billing, and compliance purposes.
7. Third-Party Links
Our Site may contain links to third-party websites, including our online booking system and social media pages. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including limiting access to customer records to those who need it to perform their work. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain quote requests, service records, and billing information for as long as needed to serve your account and to satisfy legal, tax, insurance, and accounting requirements. When information is no longer needed for those purposes, we delete it or remove the details that identify you.
10. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
11. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to records we are required to keep
- Request that photos of your property not be used in our marketing
- Opt out of marketing emails and texts at any time
To exercise any of these rights, contact us using the information below. We will respond within a reasonable time and may need to verify your identity before acting on your request.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Mowin N Goin
Lubbock, TX
Phone: 806-853-7445
Email: contact@mowinngoin.com
Website: mowinngoin.com
Effective Date: August 22, 2026
Mowin N Goin | Lubbock, Texas
1. Introduction
Mowin N Goin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit mowinngoin.com (the "Site"), request a quote, book a service, or become a customer. By using this Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
Contact Information - When you submit a contact form, request an estimate, call, or text us, we collect your name, email address, phone number, and any message you provide.
Service and Property Information - When you request a quote or book a service, we collect your service address, property details such as yard size and condition, the services you select, and your preferred schedule. For commercial accounts we also collect the company or property name, the site contact, and billing details needed to invoice you.
Billing Information - We collect the information needed to bill you for services performed. Where we accept card payments, those payments are handled by a third-party payment processor, and we do not receive or store your full card number, CVV, or bank account details.
Property Photos - We may photograph completed work for quality records, before-and-after comparisons, and marketing. Photos are of landscaping and property exteriors, not of people. If you prefer that photos of your property not be used publicly, tell us and we will honor that request.
Usage Data - We automatically collect basic information about how you interact with our Site, including your IP address, browser type, device type, referring page, pages visited, and time spent on the Site.
Cookies and Similar Technologies - Our Site and the third-party services we use may place cookies to keep the Site working properly, remember your preferences, and understand Site performance. You may disable cookies in your browser settings at any time, though some features may not function correctly if you do.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, estimate requests, and contact form submissions
- Prepare quotes and provide accurate pricing for your property
- Schedule, perform, and follow up on your lawn care and landscaping services
- Communicate with you about appointments, weather delays, and service changes
- Bill you for services and maintain accurate account records
- Improve, secure, and maintain our website and our service quality
- Send information about seasonal services, recurring service plans, and promotions
- Comply with legal, tax, insurance, and recordkeeping obligations
We do not sell, rent, or trade your personal information to any third party.
4. Text Messages and Calls
If you provide your phone number, you agree that we may call or text you about your quote, your appointments, and your account. Message and data rates may apply. You may opt out of marketing texts at any time by replying STOP or by telling us directly. We will still contact you as needed about scheduled services.
5. Third-Party Service Providers
We share limited information with service providers who help us operate our business, and only as needed for them to perform those functions. These include our website hosting and online booking platforms, our payment processor, our accounting and invoicing software, and website performance and analytics tools. These providers are not permitted to use your information for their own marketing. We may also disclose information where required by law, subpoena, or other legal process, or to protect our legal rights, our employees, or our property.
6. Commercial Accounts
For commercial and property management clients, we collect and retain the documentation required to do business with you, which may include purchase orders, W-9 forms, certificates of insurance, and net-30 invoicing records. This information is used solely for contracting, billing, and compliance purposes.
7. Third-Party Links
Our Site may contain links to third-party websites, including our online booking system and social media pages. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including limiting access to customer records to those who need it to perform their work. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain quote requests, service records, and billing information for as long as needed to serve your account and to satisfy legal, tax, insurance, and accounting requirements. When information is no longer needed for those purposes, we delete it or remove the details that identify you.
10. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
11. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to records we are required to keep
- Request that photos of your property not be used in our marketing
- Opt out of marketing emails and texts at any time
To exercise any of these rights, contact us using the information below. We will respond within a reasonable time and may need to verify your identity before acting on your request.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Mowin N Goin
Lubbock, TX
Phone: 806-853-7445
Email: contact@mowinngoin.com
Website: mowinngoin.com